Eclipse Cloud helps software service teams manage client projects, project work items, recorded development hours, support tickets, expenses, and invoices. It complements development tools on the business side but does not currently provide sprint planning, velocity reports, or outbound webhooks.
Software teams need to balance development work with client support, track time accurately for billing, and maintain clear communication with clients about project status and costs.
Create client projects with milestones and deliverables
Define project work items for phases or deliverables
Developers log time against tasks
Support requests come in as tickets
Create invoices separately for fixed-price or manually calculated hourly work
Review project labor, recorded costs, tickets, and invoice status
Comprehensive project management with multi-currency support, payment milestones, file management, and real-time profitability tracking.
Track labor costs across projects with automatic calculations, skill-based assignments, and detailed reports by worker, task, and skill.
Client management with status segmentation, multiple contacts, industry categories, tax-reference fields, ticket links, search, filtering, and CSV export.
Create numbered invoices with line items, tax, discounts, PDF downloads, recurring schedules, payment records, remaining balances, and partial-payment status.
Manage support tickets with statuses, priorities, categories, assignees, responses, attachments, canned-response shortcuts, email sync, and closure dates.
Run your technology operations in one Eclipse Cloud workspace for $30/month.