dashboard
Acme ERP
Website
www.acmetech.com
Timezone
America/New_York
Location
United States
Industry
Technology
Company Size
50-100
Currency
USD
Projects
12
8 active
Tickets
45
12 open
Clients
24
5 VIP
Revenue
$2,590,000
65.6% profit margin
Financial Overview
Contract Value
$2,590,000
Total Expenses
$890,000
Total Profit
$1,700,000
Amount Paid
$1,850,000
Financial Breakdown
Contract2.59M
Expenses890K
Profit1.70M
Paid1.85M
Projects by Status
Not Started
1
Pending Approval
0
In Progress
4
Completed
1
Tickets by Status
New1
Assigned1
In Progress1
Resolved1
Closed1
Tickets by Category
Technical (40%)
Support (20%)
Billing (20%)
Inquiry (20%)
Weekly Activity
Tickets Created
5
Projects Created
2
Clients Added
3
Ticket Analytics
New Tickets
3Open Tickets
12Resolved
28Team Workload
Ahmed Ali
Senior Developer
5
open tickets
Sara Hassan
Support Lead
4
open tickets
Mohammed Khalid
Project Manager
3
open tickets
Fatima Omar
Developer
2
open tickets
Recent Activity
Recent Tickets
TKT-2026-001IN PROGRESSURGENT
Login Issues with Mobile App
Acme Corporation - Ahmed Ali - 5 responses
2026-01-17
TKT-2026-002ASSIGNEDHIGH
Report Generation Performance
Global Industries - Sara Hassan - 3 responses
2026-01-16
TKT-2026-003NEWMEDIUM
Feature Request: Export to Excel
TechStart Solutions - Unassigned - 0 responses
2026-01-15
Recent Projects
Enterprise System Implementation
IN PROGRESSACME-2026-001-Acme Corporation-$500,000
Manufacturing Process Automation
IN PROGRESSGLOB-2026-002-Global Industries-$750,000
CRM Integration Project
IN PROGRESSTECH-2026-003-TechStart Solutions-$250,000