Connect your business email accounts via IMAP/SMTP for seamless integration. Automatically create support tickets from incoming emails, maintain conversation threading, and track email status. Support for multiple email accounts per tenant with auto-categorization.
Add email account with IMAP/SMTP credentials
Test connection to verify settings
Enable auto-sync for ticket creation
System checks for new emails periodically
Emails become tickets with conversation history
Complete CRM with client segmentation, multiple contacts, industry classification, and tax compliance tracking for better customer relationships.
Complete ticketing system with multi-status workflow, priority levels, canned responses, and email integration.
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